FHIMA
Date: Location: Orlando, FL Walt Disney World Swan & Dolphin Resort
Golden Gala
Date: September 30, 2020 Location: Tallahassee, FL Donald L. Tucker Civic Center
Director of Quality Assurance & Audit Services
Kelly’s notable experience includes developing customized coding and physician education for healthcare systems nationwide and being a 3M 360 implementation subject matter expert. Kelly is also a seasoned speaker at local and state conferences, such as MEHIMA and AAPC Bangor, ME Chapter. For several terms, Kelly taught the coding curriculum as Adjunct Faculty Member at Beal College in Bangor, ME; her alma mater. Her passion for mentoring and educating the HIM community continues in her role at ComforceHealth. Kelly’s operating motto is “steel sharpens steel and we all stand to learn from each other.”
Kelly’s strong subject matter background began as an inpatient coder and since then has expanded to include professional billing, charge reconciliation, physician education and outpatient workflows. In addition, she has served as a valued member of ICD 10 implementation and revenue cycle committees.
A passionate HIM professional, Kelly is proud of her professional and academic accomplishments. Kelly holds an Associates of Applied Science degree in Health Information Management and holds the AHIMA RHIT and CCS credentials.
Vice President of Sales
Josh and his family live in Tampa, FL. During his free time, he can usually be found exploring the outdoors enjoying boating, fishing and camping.
Director of Recruitment
Joe Andrews is the Director of Recruitment and is responsible for the performance management of ComforceHealth’s national recruitment team. In this role, he leads the development and execution of comprehensive recruiting strategies that will guarantee that the business attracts and hires the top talent in the industry.
He and his team work strategically with the business development and client services teams to ensure we deliver the right match to our clients in 48 hours or less.
Joe has over 15 years of total staffing experience, with the last 10 being dedicated to revenue integrity. Joe started out as a recruiter and because of his success as an individual contributor, worked his way up to Director. Under his leadership, he has coached and mentored several to becoming company Top Performers.
Joe earned a Bachelor of Science at Greensboro College in Greensboro North Carolina and he is currently an active member of the Pinellas County Foster and Adoption association.
Coding Operations Manager
As a Coding Operations Manager for ComforceHealth, Jeanette is responsible for the management and delivery of coding services for an assigned group of coding consultants and clients. Jeanette monitors coder productivity, quality , and all areas of consultant accountability to ensure the success of the business.
She interacts directly with the client, ensuring the success and growth of the project and collaborates with all areas of ComforceHealth to ensure successful and profitable client engagement.
Jeanette Thomas is an accomplished healthcare industry leader with 20 years of experience. Her background in Health Information Management includes clinical, facility, auditing, DRG Validation, educational services and management. She has also worked several years with the Revenue Cycle as a Manager of Patient Financial Services and Managing Quality and Training for the Revenue Cycle.
She has been an educator for 15 years, teaching in HIM programs as an Adjunct instructor for the RHIT Associate Degree program for CAHIM approved education institutes and the CCS certificate program.
Jeanette earned her Associates of Applied Science in HIM and her Bachelor of Science in Technical Management /Healthcare Administration from DeVry University.
She has served on committees with AAPC as Education Chair, GAHIMA as Membership Chair and Healthcare Financial Management Association on the Certified Patient Account Rep (CPAR) committee.
Director of Coding Operations
Donna Sherburne is the Director of Coding Operations here at ComforceHealth. In this role, she leads the Coding Department for the organization’s domestic and global workforce. Collaborating with our Global and Domestic leaders, she oversees the execution of meeting our clients coding needs by managing best practices while maintaining compliance, integrity, quality, and providing proven results.
Donna is a known industry leader and has over 17 years of Health Information Management (HIM) experience in facility and profee coding, including both inpatient and outpatient services. She focuses on providing our clients with solution-driven results by Managing Coding Volumes revenue cycle initiatives/issues including DNFB/DNFC, Coding Denials provides the coding team with her subject matter extensive experience in MS-DRGs, APR-DRGs, DRG Validation, ICD 10 CM/PCS and CPT code assignment, auditing, education and clinical documentation improvement (CDI). She has proven abilities to manage complex workloads and project management skill set.
Donna earned her Associates of Applied Science in HIM from Joliet Junior College, IL, where she graduated Magna Cum Laude. Prior to joining ComforceHealth, her continued passion for coding afforded her the opportunity to serve in various Managing roles leveraging her expertise to mentor new coders while identifying process improvement opportunities and partnering with executive teams to optimize operations and overall service delivery.
Group Vice President of ComforceHealth
As the Group Vice President for ComforceHealth, Melissa has ultimate responsibility for all operations for the organization. She also sets the strategic vision and direction for ComforceHealth, working towards achieving financial goals and objectives, and increasing operating performance.
Melissa has 12 years of dedicated experience serving middle revenue cycle. She is a results driven leader with a proven track record of exceeding revenue and bottom-line goals.
Prior to joining the ComforceHealth team, Melissa was the Vice President of Strategic Business Development at himagine solutions where her responsibilities included securing major new business and developing large, high-profile strategic accounts. Before himagine solutions, Melissa was a Regional Sales Vice President, Southeast, at Precyse.
Melissa holds a BA in Psychology from the University of South Florida and is a member of FHIMA, AHIMA, and HFMA.
( O ): 813.349.1771
( C ): 813.464.5710
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