Employee Assistance Programs From time to time individuals experience personal problems that can become overwhelming. These problems can include: FAMILY PROBLEMS - Concerns about children or aging parents
- Financial or legal issues depression
- Struggles with an addiction or everyday stress
This service is designed to offer confidential and professional help without charge for the employees and members of their families who need assistance with personal problems. Confidential evaluation, counseling and referral services are provided at no cost to employees or their family members. The provider of these services is PERSPECTIVES, Ltd.
IMPORTANT FEATURES  A PROBYS benefit for all employees and their family members: - Voluntary
 - Confidential
- Assessment, referral and short-term counseling
 - Alcoholism / Substance abuse
- Child / Elder care
- Critical incident intervention
- Marital / Family / Parenting issues
- Mental / Emotional health
- Workplace issues
- Legal / Financial
The Employee Assistance Program (EAP) deals with two types of referrals: SELF REFERRALS These occur on the initiative of the employee or family member experiencing a personal or family problem. This problem may or may not be affecting an individual's job performance in any way. Therefore, it is completely CONFIDENTIAL between the individual and the Perspectives Counselor. No feedback is given to PROBYS.
SUPERVISORY REFERRALS These occur when a client or manager refers an employee to the EAP in situations where job performance problems may be affected by personal problems.
SUPERVISORY & MANAGEMENT CONSULTATION Consultation is available for supervisors or managers. In this situation, the Perspectives Counselor will guide the supervisor or manager step by step through the referral process.
For additional information or for an appointment, call PERSPECTIVES at: 800 456-6327. The Preferred Provider Network is nationwide. In the case of an emergency, counselors are available at the above phone numbers 24 hours a day.
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